Start with why by Simon Sinek. Quotes IV

-The role of a leader is not to come up with all the great ideas. The role of a leader is to create an environment in which great ideas can happen.
-They believe they could and they trusted their people to do it.
-Those within a community, or an organization, they must trust that their leaders provide a net. With that feeling of support, those in the organization are more likely to put in extra effort that ultimately benefits the group as a whole.
-Great organizations become great because the people inside the organization feel protected.
-One of the best customer service companies in the country focuses on its employees before its customers.
-Great leaders lead with why.
-She's a great leader because she understands that earning the trust of an organization doesn't come from setting out to impress everyone, it comes from setting out to serve those who serve her.
-If companies do not actively work to keep their Golden Circle in balance, clarity, discipline and consistency, then trust starts to break down.
-Herb Kelleher recognized that to get the best out his employees he needed to create an environment in which they felt like the company cared about them.
-Employees come first and if employees are treated right, they treat the outside world right, the outside world uses the company's product again, and that makes the shareholders happy.